Privacy Policy
Thanks for visiting SAFAGHAT’s Privacy Policy. We’ve updated our Policy as of Oct 29, 2022.
Table of Contents
We may update this Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of this Policy will never apply retroactively—we’ll tell you the exact date they go into effect. If you keep using SAFAGHAT after a change, that means you accept this Policy.
SAFAGHAT, PBC (SAFAGAT W.L.L., and its and their parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors—collectively, “SAFAGHAT,” “we,” or “us”) provides services that help people bring creative projects to life (our "Services"). Our main service is a funding platform for creative projects.
This Policy describes the information we collect from you, how we use that information and our legal basis for doing so. It also covers whether and how that information may be shared and your rights and choices regarding the information you provide to us. If you see a capitalized word, it’s defined in our Terms of Use. We use cookies and similar technologies, as described in our Cookie Policy.
By using the Services offered by SAFAGHAT, you’re acknowledging you have agreed to our Terms of Use and that you have read and understood this Privacy Policy and our Cookie Policy.
In order for you to create an account on SAFAGHAT and use our Services, we need to collect and process certain information. Depending on your use of the Services, that may include:
You may decline to provide us with your information. However, this will limit your ability to register for an account or use our Services. You may pledge to a project as a guest by providing only an email address. However, to adjust your pledge, save payment details for future pledges, make project comments and take most other actions on our Site, you will need to finish creating an account. You may review, change or remove your information through your account settings.
We use the information we collect for the following purposes:
Data protection law in Europe requires a “lawful basis” for collecting and retaining personal information from citizens or residents of the European Economic Area. Our lawful bases include:
For example, we use identity, device, and location information to prevent fraud and abuse and to keep the Services secure. We may also send you promotional communications about our Services, subject to your right to control whether we do so.
We analyze how users interact with our Site so we can understand better what elements of the design are working well and which are not working so well. This allows us to improve and develop the quality of the online experience we offer all our users.
When you create an account, we create a basic profile page for you on SAFAGHAT, containing your username, the date the account was created, and a list of investments you have participated. By default, your profile is private and you can choose to make it public in your account settings. Your username appears with the comments you post and messages you send on SAFAGHAT and, if your profile is set to public, people can click your username to view it. If you make your profile public, others will be able to see the following things:
If you would like to have a public profile, but don’t want others to see your name or profile image on a project’s Community tab, you may choose an account image or name that is not identifiable (e.g., CatLuvr88). You can modify or delete certain information associated with your account (such as your username, profile image, biography, and location) from your account settings, and you can change your privacy settings if you want to make your profile private or adjust the default settings.
The following data will not be publicly displayed or revealed to other users:
We may share your information with certain trusted third-party services to help us provide, improve, promote, or protect SAFAGHAT’s Services (like when we partner with payment processors, or use services that help us manage our ads on other sites). When we share data with third-party services that support our delivery of the SAFAGHAT Services, we require that they use your information only for the purposes we’ve authorized and that they protect your personal information at least to the same standards we do. We may also share information that’s aggregated and anonymized in a way that it doesn’t directly identify you.
Our Site may include links to other websites or services whose privacy practices may differ from SAFAGHAT’s. When you use a link to an external site or service, the privacy policy and data processing disclosures for that site or service govern.
We will retain your information as long as your account is active, as necessary to provide you with the Services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect SAFAGHAT’s legal rights.
We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Site, improve our Services or comply with legal obligations.
Because SAFAGHAT is a Bahrain-based company, your information will be collected and processed in the Kingdom of Bahrain. The Kingdom of Bahrain has its own laws governing data protection and government access to information. The rules that protect your personal information under Kingdom of Bahrain law may be different than in your home country. If you choose to use the Services, you need to agree to our Terms of Use, which set out the contract between SAFAGHAT and its users.
Users residing in certain countries, including the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request the deletion of your personal information. While these rights are not applicable globally, all SAFAGHAT users can manage their personal information, as further described below, in their account settings.
You can request a downloadable copy of your personal data from SAFAGHAT from your account settings page. To modify or delete the personal information you’ve provided to us, please log in and update your profile. You may also delete your account from your account settings page. We may retain certain information as required by law or as necessary for our legitimate business purposes.
We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt-in to any marketing communications we send.
We will send you an email relating to your transactions on SAFAGHAT. You may also elect to receive certain marketing email communications, in accordance with your preferences, and from which you may opt-out at any time by adjusting your notification settings. If you download the SAFAGHAT app, you can manage the notifications you receive on your mobile device in your profile settings.
We’ll also send you service-related announcements when it’s necessary to do so.
We take security seriously, and the security of your personal data is important to us. We follow industry-standard practices to protect the data we collect and maintain, including using Transport Layer Security (TLS) to encrypt information as it travels over the internet. No method of transmission over the internet or electronic storage is completely secure, so SAFAGHAT cannot guarantee its absolute security. Your account information is protected by a password, which you should choose carefully and keep secure. We encourage all users to enable two-factor authentication in account settings to further protect their accounts.
We have a Security Incident Response Team (SIRT) and protocol in place in the event of a data breach. We encourage the responsible disclosure of vulnerabilities of our Services by emailing Compliance@SAFAGHAT.com, and we will invite valid disclosures to our bug bounty program.
People under 18 (or the legal age in your jurisdiction) are not permitted to use SAFAGHAT on their own. SAFAGHAT does not knowingly collect any personal information from children under the age of 16 and children under 16 are not permitted to register for an account or use our Services.
If you believe that a child has provided us with personal information, please contact us at support@SAFAGHAT.com. If we become aware that a child under age 16 has provided us with personally identifiable information, we’ll delete it.